my great eBay debacle

I'm not sure the reason, but it feels lately like everything I do turns into complete mush! Remember the American Heart Association cookie donation? Fail! Well this time, I decided to save a little moola by buying some Mary Kay Satin Hands lotion from eBay. I found a great (or so I thought) deal on two full-sized Satin Hands lotions for $7.50 + free shipping, so I went for it. The packaged arrived in the mail yesterday and I was elated to open it, only to find that once I took a whiffy-whiff of the lotion I wanted to gag. This stuff smelled like it was five years old.

So what did I do? I emailed the seller. I told him that the product was old/expired, smelled offensive and how awful it was that he sell a product (with no returns) in such a state. My email to him was not hateful, but stern with how I felt about him sending such a bad lotion. I waited for a response only to get a three page email with this guy attacking my character! He is a wacky man! This is part of his email...

"Now, given I described the product correctly and had pictures depicting what you received on the site, I am within ebay guidelines. In most cases when people contact me, I am more than willing to bend over backwards to make sure they have a great transaction. However, in your case with your attacking emails, I am pretty dissatisfied myself and need some time to decide how I want to handle this. I will email you within 24 hours, thats 24, not 12 with what I will do to resolve this matter. Your threat of feedback doesn't scare me, just an FYI so maybe showing respect and being kind will do better for you. And contacting ebay won't amount to much either as I am within their guidelines with my listing. So, you can stop with the nasty emails, especially if you want me to work with you, as that is more reason that not for me just to leave the issue be.
Anyway, I will get back to you after I think about this some. Until then, I would recommend patience and some self reflection."


Patience and self-reflection??? Are you kidding me? What ever happened to customer service? So, I guess that he thinks it's okay to send old/expired products! Beware and please NEVER do business with this sham! His shop is called "its_now_sold" and he says that he sells products from retired MK consultants, meaning he sells their OLD products! How awful! I should have checked his negative feedback before buying because all of the negative commenters said their products were old!